So it had to happen right? Great big bank – full of loot – it’s only a matter of time before someone decides to make off with it.
For members of a guild on Bleeding Hollow, not only was their guild bank ninja’d – but from the looks of it – Blizzard can’t or won’t tell them who the culprit was.
Over the Thanksgiving holiday, the guild leaders were doing a regular audit of the transaction logs for the bank. According to one of their members who posted the report on the Blizzard Customer Service Forums, the audit log detailed over 1500G worth of gold and items had been removed early on the morning of November 25th by a character named “unknown.” When the guild officers checked their bank log on the Armory, the name was reported as “null.”
The rank of the guild member was apparently that of an “officer” with full access to the bank tabs. Blizzard GM’s are reported to have confirmed the following in regards to the missing “name.”
The only way the name would be showing as “unknown or null” in the logs are if:
- The character name was changed
- The player switched servers
- The character was deleted
Guild officers are continuing to contend with Blizzard over whether or not they can find out the identity of this mysterious thief. The members claim that the officers involved are all long time friends or dedicated and loyal players. They also claim that no one with the needed access had recently joined (or left) the guild.
While it is impossible to speculate how the banking system might be exploited from outside, most players are seeing the likely culprit to be a dishonest officer who decided to jack the bank and abuse one of Blizzards recent service offerings:
i.e. Paid server transfers and paid name changes….
It would have been fairly simple for an officer to invite an alt to the guild – promote that alt to the needed rank for bank access – and then proceed to ninja at leisure before buying $10-25 worth of anonymity.
While perhaps not a perfect crime it’s a pretty good one. Guild members are angry because Blizzard cannot provide a list of guild promotions during the time in question nor is Blizzard willing (or able) to give the guild members names of any characters that /gquit, transfered, or changed their name over the same time frame. While it’s pretty certain that the data is available in Blizzard server logs – the question of release to the guild impacts Blizzards need to protect the privacy of other customers.
No one from Blizzard has commented on fixes or changes to the guild bank in the future, but it’s safe to say that until they do – it’s important for guild leaders to think long and hard about who gets the keys to the guild vault.